Return Policy

Return Policy 

We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

✔ Returns

  • You can request a return within 14 days of receiving your item.

  • Items must be unused, in original packaging, and in the same condition as received.

✔ Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be issued to your original payment method.

  • Refund processing usually takes 3–7 business days.

✔ Exchanges

  • We only replace items if they are defective, damaged, or you received the wrong item.

  • To request an exchange, contact us with photos of the issue.

✔ Non-Returnable Items

  • Personal care items

  • Clearance or final-sale products

  • Items damaged due to customer misuse

✔ Shipping Costs

  • Return shipping costs are the responsibility of the customer (unless the item arrived damaged/incorrect).

✔ How to Request a Return

To start a return, please contact us at:

📩 boyggstore@gmail.com

Include:

  1. Order number

  2. Reason for return

  3. Photos (if item is damaged/wrong)