Return Policy
Return Policy
We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.
✔ Returns
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You can request a return within 14 days of receiving your item.
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Items must be unused, in original packaging, and in the same condition as received.
✔ Refunds
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Once your return is received and inspected, we will notify you.
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Approved refunds will be issued to your original payment method.
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Refund processing usually takes 3–7 business days.
✔ Exchanges
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We only replace items if they are defective, damaged, or you received the wrong item.
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To request an exchange, contact us with photos of the issue.
✔ Non-Returnable Items
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Personal care items
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Clearance or final-sale products
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Items damaged due to customer misuse
✔ Shipping Costs
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Return shipping costs are the responsibility of the customer (unless the item arrived damaged/incorrect).
✔ How to Request a Return
To start a return, please contact us at:
📩 boyggstore@gmail.com
Include:
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Order number
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Reason for return
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Photos (if item is damaged/wrong)